Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World’s Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as “treat people as you like to be treated”; “people are capable of almost anything”; and “a manager’s role is diminishing in today’s economy.” “Great managers are revolutionaries,” the authors write. “This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place.”

Stephen R. Covey, the author of the New York Times number 1 bestseller The 7 Habits of Highly Effective People, has struck a chord with millions of readers with his insights into human nature and values. Now he tells them how to apply his theories to everyday life, focusing primarily on the world of business. by Stephen R. Covey ISBN: 0671792806, Paperback- $9.75

The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change was a groundbreaker when it was first published in 1990, and it continues to be a business bestseller with more than 10 million copies sold. Stephen Covey, an internationally respected leadership authority, realizes that true success encompasses a balance of personal and professional effectiveness. by Stephen R. Covey ISBN: 0671708635, Paperback- $11.20

It’s hard to think of a CEO that commands as much respect as Jack Welch. Under his leadership, General Electric reinvented itself several times over by integrating new and innovative practices into its many lines of business. In Jack: Straight from the Gut, Welch, with the help of Business Week journalist John Byrne, recounts his career and the style of management that helped to make GE one of the most successful companies of the last century. Beginning with Welch’s childhood in Salem, Massachusetts, the book quickly progresses from his first job in GE’s plastics division to his ambitious rise up the GE corporate ladder, which culminated in 1981. What comes across most in this autobiography is Welch’s passion for business as well as his remarkable directness and intolerance of what he calls “superficial congeniality”–a dislike that would help earn him the nickname “Neutron Jack.” ISBN: 0446528382, Hardcover- $18.87

Bedbury, who headed advertising and marketing divisions for Nike and Starbucks during their phenomenal growth, coaches on establishing a memorable brand. Observing consumers overwhelmed by countless choices, he argues that now’s the time to build a brand that evokes trust from its customers. “Unless your brand stands for something, it stands for nothing,” he declares, as he explains methods for companies big and small to articulate their essence and ethos to core customers, potential customers and employees. Bedbury elaborates his belief that “the brand is the sum total of everything a company does” with lively anecdotes from the experiences of Harley-Davidson, Microsoft and others. He calls for advertising and marketing that will inspire rather than merely inform (ie: “Just Do It”). ISBN: 0670030767, Hardcover- $17.47

McDonald’s: it is the world’s premier entrepreneurial success story, a company whose growth worldwide continues to be astonishing. In tough financial times, McDonald’s proved that ingenuity, trial and error, and gut instinct were the keys to building a service business the entire world has come to admire. In the years since McDonald’s: Behind The Arches was first published, McDonald’s has been a trendsetter in advertising, focusing on different ethnic groups as well as the physically disabled. McDonald’s created McJobs, a program that employs both mentally challenged adults and senior citizens. And because its franchisees have their fingers on the pulse of the marketplace, McDonald’s has evolved successfully with the health food revolution, launching dozens of new products and moving toward environmentally-safe packaging and recyclable goods. Inspiring, informative, and filled with behind the scenes stories, this remarkable saga offers an irresistible look inside a great American business success. ISBN: 0553347594, Paperback- $11.05

Crawford is the managing director of the consumer products, retail, and distribution practice at the Cap Gemini Ernst and Young consultancy. Mathews is a futurist specializing in demographics and lifestyle analysis at FirstMatter, another consulting firm. To research purchasing behavior, they surveyed 5,000 consumers, but the responses they got surprised them and prompted their title’s contrary proposition. They developed a new model of “consumer relevancy.” They explain in detail the importance of price, service, quality, access, and experience for the consumer. They then suggest that for companies to be successful they need to dominate on only one of these five factors. On a second of the five they should stand out or differentiate themselves from their competitors; and on the remaining three they need only to be at par with others in their industry. With dozens of examples, Crawford and Mathews demonstrate the validity of their premise. ISBN: 0609608207, Hardcover- $19.25

Many leading firms have achieved both these results by offering extraordinary guarantees. You too can boost organizational performance and quality to new levels by following the practical advice offered in the important book, Extraordinary Guarantees, written by Christopher W. Hart Ph.D. Guarantees were once considered nothing more than a marketing gimmick. But as more and more quality leaders have begun to offer ironclad pledges of total customer satisfaction, the guarantee is now being recognized as an unparalleled tool for gaining a major, often unbeatable, competitive edge-and a host of other benefits. ISBN: 0814450644, Paperback- $22.30

Change can be a blessing or a curse, depending on your perspective. The message of Who Moved My Cheese? is that all can come to see it as a blessing, if they understand the nature of cheese and the role it plays in their lives. Who Moved My Cheese? is a parable that takes place in a maze. Four beings live in that maze: Sniff and Scurry are mice–nonanalytical and nonjudgmental, they just want cheese and are willing to do whatever it takes to get it. Hem and Haw are “littlepeople,” mouse-size humans who have an entirely different relationship with cheese. It’s not just sustenance to them; it’s their self-image. Their lives and belief systems are built around the cheese they’ve found. Most of us reading the story will see the cheese as something related to our livelihoods–our jobs, our career paths, the industries we work in–although it can stand for anything, from health to relationships. The point of the story is that we have to be alert to changes in the cheese, and be prepared to go running off in search of new sources of cheese when the cheese we have runs out. ISBN: 0399144463, Paperback- $12.97

I often give this book out as a gift whenever a person younger than me asks for my advice on money. I always present this book to them saying “if you read it and do as it says, it will work magic.” It really contains excellent, time tested advice, and would make a good gift for someone in their early 20’s who is on their own for the first time, and struggling. The book is a series of parables about money written in the 1920s by George Clason. They were written as individual essays of a few thousand words, but the theme throughout them is consistent — save 10% of your money, give 10% away, use 10% to reduce your debt load, and live on the remaining 70%. The stories in the book are entertaining; they are reminiscent of some of the parables in the Bible, such as the Prodigal Son or the story of the Workers in the Vineyard. I think this is intentional on the part of the author; certainly readers in the 1920s had an appreciation for “old fashioned stories with a moral” that people today seem to have lost. I enjoy the book greatly, though, and any thoughtful person who reads the book should find it interesting, especially if they are trying to get their finances in order. by George S. Clason ISBN: 0451205367, Paperback- $6.99

This highly anticipated book from New York’s once controversial, now beloved former mayor opens with a gripping account of Giuliani’s immediate reaction to the September 11 attacks, including a narrow escape from the original crisis command headquarters, and closes with the efforts to address the aftermath during his remaining four months in office. But, he argues, he did not suddenly become a great leader on September 11, and “had been doing [my] best to take on challenges my whole career.” Throughout, he displays the hands-on management that marked his administration, including his willingness to respond swiftly and in person to crises, to prove that he could be relied on when the city needed him most. While some critics found his style too aggressive, he has an effective counterargument: “Before September 11, there were those who said we were being overly concerned [about security],” he observes. “We didn’t hear that afterwards…” ISBN: 0786868414, Hardcover- $16.35

Do business like Jack Welch! When Jack Welch took the reins of General Electric in 1981, he reformulated GE in his own image — tough, smart, competitive, and relentless. First published in 1994, Get Better or Get Beaten became a bestseller as managers sought to understand and mimic the success of the man lauded by Fortune as “…perhaps the most admired CEO of his generation.” Now, on the eve of his planned April retirement, the new Get Better or Get Beaten, Second Edition shows you how to compete “Welch style” in today’s techologically advanced business arena. Look to this fast-paced book for: – Jack Welch’s latest views on management and leadership – Examples of how Welch transformed GE into an e-business – Insights into Six Sigma and other successful GE quality initiatives – and More… ISBN: 0071373462, Hardcover- $22.95

In an effort to determine why people buy, Paco Underhill and his band of retail researchers have camped out in stores over the course of 20 years, dedicating their lives to the “science of shopping.” Armed with an array of video equipment, store maps, and customer-profile sheets, Underhill and his consulting firm, Envirosell, have observed over 900 aspects of interaction between shopper and store. They’ve discovered that men who take jeans into fitting rooms are more likely to buy than females (65 percent vs. 25 percent). They’ve learned how the “butt-brush factor” (bumped from behind, shoppers become irritated and move elsewhere) makes women avoid narrow aisles. They’ve quantified the importance of shopping baskets; contact between employees and shoppers; the “transition zone” (the area just inside the store’s entrance); and “circulation patterns” (how shoppers move throughout a store). And they’ve explored the relationship between a customer’s amenability and profitability, learning how good stores capitalize on a shopper’s unspoken inclinations and desires. Underhill, whose clients include McDonald’s, Starbucks, Este Lauder, and Blockbuster, Why We Buy with a wealth of retail insights, showing how men are beginning to shop like women, and how women have changed the way supermarkets are laid out. He also looks to the future, projecting massive retail opportunities with an aging baby-boom population and predicting how online retailing will affect shopping malls. This lighthearted look at shopping is highly recommended to anyone who buys or sells. ISBN: 0684849143, Paperback- $9.75